Day 76: First experience with UAT

🗓️ Date: 23 Jan 2026

📌 Title: First experience with UAT

Task Description

I was completing the rest of the refinements of Payroll Credit Backoffice that I didn't manage to finish yesterday. By noon, I finished all my tasks given by my SV. The Payroll Credit Backoffice, Scan & Pay, Business Banking Web Revamp are now pending review. So, I updated my daily logbook to not waste time and be idle. A colleague asked to help him with UAT for IGP and IFA, which they provided an excel sheet on what to test (test steps) and test account login credentials. My task was to follow the test steps and check if all displayed info are correct, and to see if there are any UI issue on the website and mobile web. Both IFA and IGP have almost the same interface, just different brand colours. If I've found any issue, I can raise it in another slide sheet they provided. During the UAT, I found issues like inconsistent font size, wrong rounded tip. I screenshotted the UAT version and the mockup version and insert them side by side in the slide for clarity and better comparison. 

Challenges & Solutions

One challenge I faced today was finding ways to occupy my time. When I have no tasks to work on, I tend to feel like I am wasting time. Another challenge was that the UAT account kept logging me out due to an unknown bug. This became frustrating, as I had to repeatedly log in, and at times my progress was lost and I had to start over. I informed my supervisor that I had completed my tasks so that he could assign me additional work.

Key Learnings & Skills Gained

This was my first time conducting UAT. Although there were not many UI issues found in IGP and IFA, I was still able to gain a clear understanding of how UAT works and how it involves collaboration across different teams. I also learned that frustration does not lead to positive outcomes, and that practicing patience is essential throughout the testing process.


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